Twitter is extremely popular, especially among celebrities, athletes and even many politicians. But it can also be a beneficial social media tool for your business.
Not only is Twitter a useful social media platform to connect with customers and business partners, but companies can also use it to increase website traffic. It is an easy way to post special offers and announcements, which will cause people to share on Twitter and more people to visit the company website.
With Twitter, businesses also get the opportunity to connect on a personal level with not only customers, but also employees and even potential employees. It can make creating conversations easy and can help build relationships with customers, especially repeating customers.
Another way a business can use Twitter to their benefit is by helping them promote and build their brand. Twitter gives companies the opportunity to tell a large number of people about their goods and services. It can also give businesses an advantage because they can not only follow and keep up with the latest trends in their industries, but also follow competitors and their strategies. Companies are able to see what strategies seem to be working in their industry or if they need to be modified.
When used as a marketing tool, one of the biggest benefits of Twitter is the ability to improve customer service. The direct feedback on Twitter is priceless because a company can make adjustments, answer questions and start conversations instantly.
Even small local businesses can find Twitter to be very handy. Local businesses can use it to get involved in the community by posting local updates and events. Plus, they can connect easily with other local businesses and local customers.
Twitter grows faster than any other social media network and it only continues to grow. It is recommended that most companies have a Twitter page because when used correctly, Twitter can be very successful and beneficial.
Benefits of Twitter in a nutshell:
- Increase brand awareness
- Follow latest trends in your industry
- Boost website traffic
- Receive instant feedback on good and services
- Improve customer service
- Recruit potential employees and stay connected with current employees